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In The News

Lima Police Department getting new technology to help with investigations

Lima City Council just approved the purchase of “CellHawk”. It is a web-based program that will assist with logging and Read More…

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Lima City Council just approved the purchase of “CellHawk”. It is a web-based program that will assist with logging and tracking data from cell phones, computers, and other devices. It will also help with mapping various information in an investigation as the case is advanced.

Read More HERE and HERE

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Crime Stoppers tracking software funding assists victims of crime

Grimes County Sheriff’s Office Chief Deputy Todd Greene and Sheriff Don Sowell accept a check for $5,000 from Grimes County Read More…

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Grimes County Sheriff’s Office Chief Deputy Todd Greene and Sheriff Don Sowell accept a check for $5,000 from Grimes County Crime Stoppers president Bob Goldstein to assist with funding of software from [Cell]Hawk Analytics. The software plots the location of a cellphone and once the data is obtained from the cellphone subscriber, it allows law enforcement the ability to place the suspect in the vicinity of the crime and/or suspect in the vicinity of the victim, depending on the crime. Previously, it took weeks or months to obtain the data from cellphone providers.

Learn More HERE

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Court documents: Teens forced to kneel execution style before shootings

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Two teens were forced to kneel on the ground execution-style before they were shot point-blank, according to newly-released court documents Read More…

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Two teens were forced to kneel on the ground execution-style before they were shot point-blank, according to newly-released court documents detailing the grisly double-slaying.

The papers detail the harrowing final moments before a 15-year-old and 16-year-old were killed.

The bodies of Derek Greer and Natalie Cano-Partida were left along Old Pueblo Road during the March shootings. According to court papers obtained by 11 News, the two Coronado High School students had been shot several times. Shell casings littered the scene.

Over the following weeks, 10 people would be arrested in connection to the shootings.

Read More from KKTV News 11 Here

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Press Releases

Hawk Partner Highlight – KlaasKids

Hawk Analytics was founded over a decade ago by Mike Melson and his wife, Dr. Bridget Melson who are passionate about helping families find their missing loved ones. Furthering Hawk Analytics commitment to this cause we are proud to announce our partnership with the Klaas Kids Foundation.

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Hawk Analytics was founded over a decade ago by Mike Melson and his wife, Dr. Bridget Melson, who are passionate about helping families find their missing loved ones. In furthering our commitment to this cause, we are proud to highlight our partnership with the KlaasKids Foundation. The KlaasKids Foundation was established in 1994 in honor of Polly Klaas, a twelve year old who was kidnapped and murdered. Her father, Marc Klaas, established the foundation to help give meaning to his daughter’s death.

In a letter from Marc written to our founder, Mike, Marc describes how this “unique collaboration further demonstrates that, by linking arms and pursuing common goals, we can achieve results that are beyond our individual capabilities.”  You can read the letter in its entirety below.

We are proud to continue to help bring closure to missing persons cases through strategic partnerships with partners such as KlassKids. To learn more about the KlaasKids Foundation, please click HERE.

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Lost Hiker Rescued Alive by Emergency Cell Phone Record Analysis

Tuolumne County, CA – March 26, 2020 started out as a beautiful day in Tuolumne County California, filled with blue skies and an unusual tranquility due to the COVID-19 global pandemic. Throughout the state residents struggled to find activities to occupy their time as California issued a “stay-at-home” order.

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For Immediate Release 4/30/2020

Contact:

Nicole Poser  –Dir of Business Operations

Hawk Analytics, Inc.

469-373-4295

info@hawkanalytics.com

www.hawkanalytics.com

Tuolumne County, CA – March 26, 2020 started out as a beautiful day in Tuolumne County California, filled with blue skies and an unusual tranquility due to the COVID-19 global pandemic.  Throughout the state residents struggled to find activities to occupy their time as California issued a “stay-at-home” order.  A day hike in the Red Hills Recreational Area at the foothills of the Stanislaus National Forest seemed to be a good idea for getting out while practicing social distancing, but the trip had unintended consequences for one female hiker.

After hiking for almost 6 hours, while trying to return to the trailhead, a woman suddenly found herself lost.  She followed several paths that looked familiar but she ended up going in circles, ultimately ending up even more lost.  As night was falling, and her cell phone battery was dying, she placed a call to a family member to report she was lost in the Red Hills area.  Soon after that, her phone went dead.

Family members called the Tuolumne County Sheriff’s Office (TCSO) who started “pinging” her cell phone.  They dispatched patrol deputies and a California Highway Patrol airship to the area.  TCSO Search & Rescue (SAR) was activated to assist in the search.  It was now dark and the pings were not providing much information, due to the fact that her cell phone was dead.   The phones last location reported showed she was about three miles outside of the Red Hills Recreational Area.

Due to weather conditions, the terrain, and the lack of daylight, the Incident Commander on scene made the decision to suspend operations and wait for first light to resume the ground and air search.  In the meantime, a high-tech investigator from TCSO was asked to assist with reviewing the Call Detail Records (CDRs) related to the woman’s cell phone.  Verizon Wireless provided the CDRs along with specialized location records.

That night and into the early morning hours of March 27th, the investigator examined the records.  At 1:50am PST, he reached out to the Hawk Analytics Emergency Response Team, a 24/7 exigent support team specializing in examining and mapping cell phone records.  Within minutes of reviewing the records, several areas of interest (GPS coordinates) were identified by the Hawk Analytics team as good areas in which to focus search efforts, assuming the hiker would stay put during the night and not change her location or try to hike out of the area.

Search Areas Identified By Hawk Analytics

Since Hawk Analytics inception in 2013, any law enforcement agency handling an emergency that involves cell phone data analysis or mapping is welcome to use CellHawk for free. CellHawk is a secure, web-based software that combines cellular engineering experience with a clear understanding of investigators’ needs that is used by hundreds of law enforcement agencies across the country.

At first light, the TCSO Incident Commander dispatched several TCSO SAR teams to those geo-locations and the first SAR team found the hiker alive.

 

“This [rescue] could not have happened without your assistance.  The … family and our office are truly grateful for Hawk Analytics, the wonderful team you guys have and all the assistance you provide!  THANK YOU!”

 -Detective Lee, Tuolumne County Sheriff’s Office

 

This incident is a great example of how cell phone records can assist in finding missing persons and the help that Hawk Analytics can provide to first responders.  This was a remarkable outcome and one that the hiker will remember for some time.

 

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During COVID-19 Pandemic Cellular Experts Offer Support to Law Enforcement

Bartonville, TX: The COVID-19 outbreak is changing the way the law enforcement community looks at first responder and citizen safety health measures. Every tool they can leverage has become that much more important. Maps are an effective tool to keep public servants aware of any health threats around them as they continue to serve the community during a time of social distancing and potential civil unrest.

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For Immediate Release 3/18/2020

Contact:

Nicole Poser  –Dir of Business Operations

Hawk Analytics, Inc.

469-373-4295

info@hawkanalytics.com

www.hawkanalytics.com

Bartonville, TX: The COVID-19 outbreak is changing the way the law enforcement community looks at first responder and citizen safety health measures. Every tool they can leverage has become that much more important. Maps are an effective tool to keep public servants aware of any health threats around them as they continue to serve the community during a time of social distancing and potential civil unrest. Analyzing and mapping geolocated records, address marker lists, cellular service provider data, and outlined geographic areas can be useful visuals to enhance overall situational awareness for law enforcement.

Hawk Analytics Inc. has a long history of providing assistance in unprecedented and emergency circumstances and has offered their expertise to any agency who feels they would benefit from incorporating cellular data or location-based analysis into their efforts. When incorporating information from intelligence centers, local and national health authorities, or medical facilities these visual aids can be used as powerful decision-making tools for community leaders.

CellHawk is a secure, web-based software that combines cellular engineering experience with a clear understanding of investigators’ needs that is used by hundreds of agencies across the country.  Under the lens of the current pandemic, the company has made their support team of industry Subject Matter Experts available, in hopes of inspiring the law enforcement community to find creative and innovative ways to use cellular and geo-located data sets to help combat the spread of COVID-19 across the nation.

-More-

For the CDC’s Guidance for Law Enforcement please follow click here

https://www.cdc.gov/coronavirus/2019-ncov/community/guidance-law-enforcement.html 

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Events

There are no upcoming events at this time.

Announcements

Hawk Partner Highlight – KlaasKids

Hawk Analytics was founded over a decade ago by Mike Melson and his wife, Dr. Bridget Melson who are passionate about helping families find their missing loved ones. Furthering Hawk Analytics commitment to this cause we are proud to announce our partnership with the Klaas Kids Foundation.

Read More...

Hawk Analytics was founded over a decade ago by Mike Melson and his wife, Dr. Bridget Melson, who are passionate about helping families find their missing loved ones. In furthering our commitment to this cause, we are proud to highlight our partnership with the KlaasKids Foundation. The KlaasKids Foundation was established in 1994 in honor of Polly Klaas, a twelve year old who was kidnapped and murdered. Her father, Marc Klaas, established the foundation to help give meaning to his daughter’s death.

In a letter from Marc written to our founder, Mike, Marc describes how this “unique collaboration further demonstrates that, by linking arms and pursuing common goals, we can achieve results that are beyond our individual capabilities.”  You can read the letter in its entirety below.

We are proud to continue to help bring closure to missing persons cases through strategic partnerships with partners such as KlassKids. To learn more about the KlaasKids Foundation, please click HERE.

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Hawk Analytics, Inc. is Hiring Senior Sales Representatives

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Hawk Analytics is currently hiring Inside Sales Reps ! Don’t miss this chance to work with an awesome team, and Read More…

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Hawk Analytics is currently hiring Inside Sales Reps ! Don’t miss this chance to work with an awesome team, and join the thought leaders in cellular technology mapping, and analysis.

About:  Hawk Analytics is a SaaS firm that specializes in big data analysis and geographic mapping solutions using Call Detail Recording data from cellular providers. The company’s proprietary software – CellHawk – is used by local, state & federal law enforcement agencies to analyze data during investigations. Hawk Analytics has a proven track record of helping agencies save time, reduce costs and solve more crimes. More information about the company can be found at www.hawkanalytics.com.

Position Summary: Hawk Analytics has an immediate need for an experienced inside sales professional to sell B2B software solution, via an annual subscription, to clients in a clear, concise and professional manner.

Skill Set: The ideal candidate will have:

  • 3+ years of proven inside sales experience with quota achievement
  • Both inbound and out bound sales calls in a call-center environment
  • Working knowledge of SaaS
  • CRM experience required
  • Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Work independently
  • Law enforcement knowledge or background a plus
  • Position involves working with sensitive data
  • Pass a background check
  • 4-year college degree preferred

This is an inside tele-sales position, Monday thru Friday in our Bartonville, TX. Office. Calls are 50% in-bound and 50% out-out-bound calling. Marketing drives in-bound calls. Business Development efforts drive out-bound calls. The lucrative compensation includes base salary plus commission ($100K at plan) with benefits. Interested candidates send resume to david@hawkanalytics.com and call David Wire, Chief Sales Officer at 469-373-4295 ext 701.

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Newsletter – May 2018

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CellHawk Updates Over the past few months, we have updated CellHawk with some new features to save time such as Read More…

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CellHawk Updates

Over the past few months, we have updated CellHawk with some new features to save time such as the ability to customize sector display, better compatibility with Verizon files, and much more!

Some of the most recent updates include:

New Dashboard: We have integrated the case manager, agency account information, our popular phone lookup tool, and integrated content from Support@Hawk in our new dashboard concept. Everything you need to know about your account, your cases, and the newest news from Hawk Analytics, Inc, all in one place

Password Reset: Self-service password reset link can now be found on the login page

Improved Preservation Letter & Search Warrant Templates: New easy to use drop-down options enable you to enter/change the carrier, phone number, start & end times. This allows for a 100% complete document to be generated before printing

T-Mobile LTE Cell Site List: Drag and drop support for your LTE cell site lists from T-Mobile.

Enhanced Sprint Support: Added support for new Sprint NEID’s and updated the processing of Sprint CDR’s per the newest Sprint guidance.

Better Verizon: Ability to drag and drop Verizon PCMD, EVDO and VoLTE files without any excel work.

More AT&T: Support of the Mobility usage report .pdf without locations.

Customize Sector Display: Ability to combine edge lines and sector representation in one graphic

Less Excel Prep: Support of .xls files from all carriers.

Did you Know?

By now most of us probably know about AT&Ts NELOS, Verizon’s RTT, and Sprint & US Cellular PCMD reports –  but what does T-Mobile have?  It’s a fairly new report called TrueCall.

TrueCall reports come from the engineering side of the cellular network and are mostly used to help troubleshoot coverage areas and report back on potential dead spots, all with the intent to oversee and optimize the network.  Although not intended for law enforcement, these records still hold some valuable information.

TrueCall reports are very much similar to Verizon’s RTT report, in that they provide a plethora of information about usage events and locations.  These reports typically collect data for every usage event, to include technology details (e.g. voice, text, data), resource usage, and call failure information.  They can also collect data for incomplete calls (e.g. denied calls and set-up failures), to later be analyzed by a cellular engineer.

T-Mobile is running three networks just like the others:  Their 2/2.5G GSM GPRS, 3G UMTS/HSPA, and 4G LTE networks.  We have seen TrueCall reports from both their UMTS and LTE networks.
The most useful data in a TrueCall report are the date and time stamp, the cell site used, the sector used, an estimation of the phone’s location (Latitude and longitude), and the distance from the cell site at the time of the usage event.  The distance becomes a key piece to visualizing these datasets and with CellHawk it’s easy for you to map.

What about tower dumps?  Another shortcoming with tower dump search warrant templates is the stale boilerplate language.  Try adding Specialized Location Records to your tower dumps, and specifically TrueCall records for T-Mobile, and watch your tower dump investigations blow wide open.  Not only will you get the traditional usage events associated with the cell tower, you will now have Specialized Location Records for that activity, possibly placing a handset near your crime scene or area of interest.  Be forewarned, requesting Specialized Location Records with a tower dump may increase the overall cost billed to the agency.  Always verify cost before proceeding.

We have heard from some agencies that they had trouble obtaining TrueCall reports from T-Mobile.  If you end up in that situation, feel free to give us a call – we can guide you in the right direction.  If you have TrueCall reports, we’ll be happy to help you load them into CellHawk and help you understand them.  Contact our Support Team at support@hawkanalytics.com.

We now maintain and provide (for free to ALL law enforcement personnel) Preservation Letter and Search Warrant templates on our Support@Hawk website. These templates will ensure that you get all the records available to you.  Existing customers can log into Support@Hawk here with your CellHawk credentials.  Non-CellHawk users can register here for free access to our support site and take advantage of the many resources we make available, including the templates.

Case of the Quarter

Culver City PD uses CellHawk to Connect Suspects to 64 Commercial Burglaries.

On 06/12/17 at approximately 12:30 am, Culver City Police Officers responded to a radio call of a burglary alarm at Bevmo, located at 5634 Sepulveda Blvd, Culver City.

Upon arrival, Officers learned that the front window had been smashed, and a likely burglary had occurred.

Additional officers arrived at the scene, and a lengthy pursuit occurred involving multiple CCPD Officers and the suspect vehicle (Dodge minivan; rental vehicle) covering approximately seventeen miles throughout West Los Angeles into LAPD jurisdiction. Three suspects ran from the vehicle following the pursuit, and all three suspects were eventually arrested near the area where the pursuit ended.

One cell phone was recovered from one of the suspects, who helped Investigators identify additional suspects phone numbers involved in the Culver City crime and other burglaries.

CCPD Investigators learned that this “crew” of suspects was likely responsible for dozens of burglaries involving Bevmo locations all over the state of California.

Having used CellHawk for the past couple years, CCPD Investigators obtained warrants for more than ten different phone numbers; all of which were believed to be possible conspirators involved in the ongoing burglaries involving Bevmo locations dating back to late 2015.

Once phone records were obtained and input into CellHawk, CCPD Investigators were able to confirm the whereabouts of at least one or more of the involved conspirators as having tower hits at or near sixty-four (64) burglaries within seven different states.

“Without the cell phone record data, and the user-friendly platform CellHawk provides, it goes without saying that virtually all of these burglaries would have remained unsolved without CellHawk and its capabilities.”

– Investigator Ryan Thompson, Culver City PD

New User/ Refresher Training

Are you new to CellHawk or in need of a CellHawk refresher?  Do you want to hear about the latest CellHawk features and news?

Join us for our FREE one-hour training webinar!  We will cover all the features of CellHawk and show it in action with a real-life case study.  Various file formats and new features will also be covered.  Join your colleagues from across the country in this one-hour webinar.  Sharpen your investigative skills or learn new ones.  An opportunity will be provided to ask questions of our staff, and a certificate of completion will be provided.

Click HERE to pick the date and time that works best for you.

Upcoming Training

 

Cellular Technology, Mapping and Analysis
&

CellHawk Product Training

Greater Dallas, TX Area

May 8th – 10th, 2018

Greater Salt Lake City, UT Area

August 14th – August 16th, 2018

Register today by visiting our website at www.hawkanalytics.com/training
OR
contact the Hawk Training Team

 

Upcoming Events


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Techno Security and Digital Forensics Conference

Myrtle Beach, SC

June 3rd – 6th

National Technical Investigators Association

Pheonix, AZ

July 14th – 19th

Crimes Against Children Conference

Dallas, TX

August 13th – 16th


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International Association of Special Investigation Units

Baltimore, MD

September 9th – 12th

International Association of Crime Analysts

Newport Beach, CA

September 17th – 21st

International Association of Chiefs of Police

Orlando, FL

October 6th – 9th

Meet a Hawk Member

Our customers are a part of the Hawk family and we feel it’s important for you to know the people you speak with on a regular basis. We pride ourselves on the high caliber and professionalism of our employees.

One of our members is Tim Smith, Director of Customer Success.

After graduating from Mercer University in Macon, GA Tim began his law enforcement career working for the Georgia Department of Parole as a Parole Officer. After a few years, Tim was hired into the Drug Enforcement Administration as a Federal Agent. In his career, Tim worked as a field agent in various locations such as Miami, Nassau, Jacksonville, and San Diego. In 2012 Tim retired as a supervisor in the DEA and transitioned to the private sector where he began working as the southwest account manager for Callyo.

Now, Tim is the Director of Customer Success of Hawk Analytics. His responsibilities include assisting our current customers to ensure that CellHawk is the best it can possibly be for them. Please join us in welcoming Tim to the Hawk team!

                    

 

CELLHAWK DEMO

To Learn More About CellHawk
EMAIL US
469-373-HAWK (4295)

… forward this email to a friend who should be using CellHawk!

Copyright © | 2017, Hawk Analytics | CellHawk, All Rights Reserved.

Our mailing address is:
2652 FM 407  | Suite 215-E  | Bartonville, TX 76226

 

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Blog

D-D- “DAS” All Folks

A Distributed Antenna System (DAS) is a cell site and sector configuration that cellular companies use to separate antennas from a main (macro) cell site location and relocate those antennas to provide better signal coverage into an area or to add additional network capacity.

What is Your Why?

I think in today’s day and age and with everything that has been going on with the rioting, our political climate, the pandemic, etc., it is good to take some time to remember why we do what we do. It is beneficial for the soul to reflect on why you decided to go down the path you chose. Like most of you reading this, I chose the path of law enforcement. From an early age, I loved the idea of chasing bad guys in a police car with lights and sirens! I mean who wouldn’t – am I right? But I soon figured out the real “why” for my ambition after joining the law enforcement community.

The Hawk’s Nest Blog

The Hawk’s Nest is a blog created to help educate and inform investigators and analysts on the many facets of understanding the digital world of communication and geo-location records in their investigations.

A simple guide to understanding cell site terminology when mapping cellular call detail records

If you’re new to working with cellular call detail records, you may soon realize that there is no shortage of acronyms in this field and may find it difficult keep all the terms straight. Analyzing call detail records is a skill that takes time to refine and fully understand. One thing I particularly struggled with when I first started analyzing CDRs was knowing the difference between 3G and 4G terminology, how the carriers label their cell sites and more importantly, how to interpret what I was looking at in CellHawk. Here is a simplified explanation of what I learned along the way…

Lost Hiker Rescued Alive by Emergency Cell Phone Record Analysis

Lost Hiker Rescued Alive by Emergency Cell Phone Record Analysis

Tuolumne County, CA – March 26, 2020 started out as a beautiful day in Tuolumne County California, filled with blue skies and an unusual tranquility due to the COVID-19 global pandemic. Throughout the state residents struggled to find activities to occupy their time as California issued a “stay-at-home” order.
//LINKEDIN INSIGHT TAG